Delivery
Shipping & Delivery
We deliver exclusively to Germany and Austria. Shipping is always free for you.
Shipping costs
| Country / Region | 0–25 kg | 25–50 kg | 50–75 kg | 75–100 kg |
|---|---|---|---|---|
| Germany & AustriaDE, AT | Free | Free | Free | Free |
Example
Always free to Germany and Austria, regardless of the weight of your order.
The exact shipping price is always shown in your cart and at checkout.
Delivery time
Unless stated otherwise, we ship within 2 to 7 business days after receipt of payment.
Shipping
Shipping is handled by FedEx (may vary, e.g. DHL, DPD, GLS).
Packaging
Our base frames are packed flat and securely. If you notice visible transport damage, please document it on receipt and let us know within 48 hours. We will take care of it right away.
Returns
For returns, we recommend using the original packaging.
Questions?
Email us at support@relles.at. We reply as soon as possible, usually within 24 hours on business days.